“The American Red Cross is deeply saddened by the tragic midair collision that occurred near Washington, D.C., Wednesday night. At the request of local authorities, Red Cross volunteers are supporting a family assistance center where those affected can receive emotional support, spiritual care, information and other assistance.
“The Red Cross is also standing by to provide support in Wichita, Kansas. Over the coming days, we will remain in close contact with local and federal emergency officials to determine how we can best support the affected families and community.”
If you believe you may have loved ones on board Flight 5342, call American Airlines toll-free at 800-679-8215. Those calling from outside the U.S. can visit news.aa.com for additional phone numbers. Family members in Canada, Puerto Rico or the U.S. Virgin Islands can call 800-679-8215 directly.
Coping Tips
This is a painful time for many. If you or a loved one needs help, reach out to the free 24/7 multilingual Disaster Distress Helpline at 1-800-985-5990 for support.
During tragedies like this, it’s important for people to connect with and support each other. The Red Cross offers this advice:
Events like this can cause feelings of uncertainty and anxiety. Remember that it's okay to feel nervous or drained.
Be patient with yourself and those around you. People may need some time to put their feelings and thoughts in order.
Stay informed but limit your exposure to the sights and sounds of the event, especially on television, radio and through newspapers.
Stay connected with family and friends. Giving and getting support is one of the most important things you can do.
It’s easy to feel overwhelmed or numb. Set priorities for yourself and break tasks into small steps that are easier to tackle.
Don’t forget to take care of yourself. Eat healthy, drink water and get enough rest.
It’s important to remember that children experience traumatic events differently than adults and may feel scared, confused or insecure. Children can’t always express their worries and emotions, which means stress may come out in their behavior. They might act out, be clingier or need more attention and reassurance from adults they trust.
Parents should give children opportunities to talk and encourage them to discuss their fears and concerns. It’s okay for parents to admit that you don’t have all the answers. Do your best to answer questions appropriate for your child’s age.
About the American Red Cross:
The American Red Cross shelters, feeds and provides comfort to victims of disasters; supplies about 40% of the nation’s blood; teaches skills that save lives; distributes international humanitarian aid; and supports veterans, military members and their families. The Red Cross is a nonprofit organization that depends on volunteers and the generosity of the American public to deliver its mission. For more information, please visit redcross.org or CruzRojaAmericana.org, or follow us on social media.